Job Description

Three Bridges Recruitment are working on behalf of a well-respected legal firm to recruit a Credit Controller. This is a full-time, permanent role with hybrid working (3 days in the office once you’re up to speed). This is a phone-first, relationship-led credit control role. You’ll manage outstanding balances, agree payment plans, resolve billing queries with fee earners/partners, and help keep cashflow predictable without damaging client relationships.

Why work here?

• Hybrid working (after an initial period), with 3 days in the office
• Salary of up to £31,000
• A supportive, professional team with the chance to tighten process and make a visible impact
• A role that suits someone who likes ownership, commercial conversations, and getting things resolved properly

What you’ll do:

• You’ll support the firm’s cash flow and billing process across your ledger
• This includes managing and monitoring outstanding client balances
• Calling and emailing clients to follow up overdue invoices and agree next steps
• Negotiating payment plans, with a focus on getting paid within sensible timeframes
• Maintaining accurate records of all collection activity and outcomes
• Reconciling accounts and resolving payment and billing queries
• Working closely with partners and fee earners to unblock disputes and close out aged debt
• Issuing statements and reminder letters
• Assisting with reporting on aged debt and collection performance

About you:

• You’ll bring experience in credit control/accounts receivable (professional services is a plus)
• A confident and professional telephone manner (this role is call-heavy)
• Strong communication and negotiation skills with a firm-but-fair approach
• High attention to detail with accurate admin and record keeping
• Good working knowledge of Microsoft Office and finance systems
• The ability to prioritise and stay organised across a busy ledger
• You’ll also be discreet and professional when handling sensitive information.

At Three Bridges Recruitment, two of our values are “striving for brilliance” and “relatability”. We want every applicant to receive an excellent experience and ensure that this role is right for you. Should this role be of interest, please apply with your most up to date CV or contact us for a confidential discussion.